Interview with Fox Business News: Can brands handle customers’ angry Tweets?
Interview with Michael Gerber
Social Media Magic and SMMU founder John Souza interviewed by Fox Business News.
Social Media Magic and SMMU founder John Souza interviewed on “The Michael Gerber Show.” Michael Gerber is best known for interviewing experts in business, and for his company E-Myth Worldwide — who have been helping businesses transform into world-class companies for 30 years.
GPB’s The Daily Jog:
► Social Media Day Atlanta 2014
Social Media Impact:
► SMMU Receives Proclamation from City Declaring Establishment of Social Media Day Atlanta
► The Marketing Challenges of Twitter
Business News Daily:
► Social Success? How to Measure Social Media Marketing ROI
► Most Brands Are Not Prepared to Manage Negative Social Comments
► Twitter’s Enduring Struggle: ROI
► STUDY: Brands Not Prepared to Manage Customer Complaints in Social Media
Chain Store Age:
► Many Brands Lack Effective Response to Social Complaints
► Social Complaints on the Rise
► Most Brands Aren’t Ready for Customer Service on Social
Atlanta Business Chronicle:
► John Souza Honored by the 2011 Tech Marketing Awards for Innovation in Social Media and Online Marketing
Charlotte Business Journal:
► Blog Marketing Tips for Driving Sales’ Subject of ‘Ask the Social Media Expert’ Q&A Series
Atlanta Business Journal:
► Social Media Expert to Teach Business Professionals How to Leverage YouTube for Marketing Success